Sounds like the company doesn’t care about other people’s time, and is likely severely understaffed if they have to operate this way. Making people wait 20 days for a replacement if it’s lost or damaged during shipping is terrible. I haven’t experienced worse customer service that I can recall.
excellent clothing
I love the pillows I got, they are gorgeous and great quality. Love this shop, Ellissa has great items and is super responsive. My order didn’t arrive quite right, but Ellissa made sure that I was sent my missing product and to keep the incorrect items. We are so happy you love your dresses!
- I have subsequently emailed them 5 times asking for and updated and then a refund with absolutely no response.
- Hi EmmaCan you please email us on with your contact number for me to call you please.Thank you.Gamearama Customer Care.
- The quality is outstanding and I love buying clothes that are from Europe.
- Very happy with the service.
- I haven’t experienced worse customer service that I can recall.
- My daughter ordered from here using her own money.
- I hope your sons girlfriend loves the cardigan!
This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. While we don’t verify specific claims because reviewers’ opinions are their own, we may label reviews as “Verified” when we can confirm a business interaction took place. I requested a refund and 50% was offered. Looking at their website it simply stated returns needed to be approved and within 15 days of receipt. Great Quality for the price and good delivery Been buying from this company a while now and never had a problem.
It’s not the real Store
I hope your sons girlfriend loves the cardigan! Your order and 5 star review mean the world! Hi Tracey, thank you so much for supporting La Bella Queen!
We are a new small business so positive reviews are very important to us, please let us know anything we can do to rectify things. Fast delivery item not quite what I expected a little disappointed I love your clothing and the way you look after your customers. We perform checks on reviews Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
The customer service was amazing!
Truly awful service from start to finish. Surprise surprise no refund yet!!!! Now its the 5th july and still no refund. But due to the fact that i needed the item i said i would wait. My next step is to contact the consumer ombudsman as this is a poor way to handle customers
Ordered an item a month ago, still not received …. The company refunded me without any explanation at all. Reading other reviews it would appear that you’ll get a line about the portal being down, or Shopify being slow.I’d suggest reviewing your business practices.
I purchased months ago and did not…
Trying to slam a company that is doing their best over such a terrible period is very upsetting.Called the customer who refused to talk to us so we are unable to help her. You are entitled to your opinion on us but please in future only write reviews with facts involved. Multiple customers complaining of very long wait times or no order at all.
Worst customer service I’ve received.
- We are so happy that you are satisfied with your purchase.
- It arrived sooner than promised even though it was a few days before Christmas.
- Hi,I have just checked your order and we are within our shipping aim currently.
- Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews.
- I have gone past the point of polite now and have been forced to request a refund.
- Hi YvetteThank you sooo much for your kind review!
Anyone can write a Trustpilot review. Quick and efficient order process / delivery (although I did make sure I ordered the device whilst it was in stock). I paid extra for shipping, only to end up waiting longer than someone who went with the cheaper option. I recently purchased a Flipper Zero, opting for the https://www.ringospin-casino.org/ more expensive shipping option in hopes that it would arrive faster. They took my money, and have been playing games with myself and many others for two weeks now.
Loved the shirt
Company will call you and try to get you to take down your negative review – if this happens to you then at least wait til you see the refunded monies hit your account – the refund email is nonsense. Have contacted customer care but no reply… Speedy delivery and great product and service. These people should be ashamed taking money from a young child who had worked hard to earn it and save it up. 10 days passed and still I had not been refunded.
Claim your profile to access Trustpilot’s free business tools and connect with customers. Well today, the event is over and I do neither have the mats nor my money. The quality is not real rubber like the original car mat. The support team sent me a photo of all the mat, and I agreed, it looks fine in the photo. I asked for 1st, 2nd and 3rd seat row mat, it took time to be delivered. Hi EmmaCan you please email us on with your contact number for me to call you please.Thank you.Gamearama Customer Care.
We are so happy that you are satisfied with your purchase. Hi AllisonThank you so very much for this kind review. Pillows overall feel like really good quality. Very happy with my order!
